Returns & Replacements
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Eligibility Period: Within 7 days of receiving the product
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Products Covered: Only Accessories (excluding Oval/Round Peg Boards)
If you are not satisfied with your purchase, you can request a return or replacement within 7 days of receiving the product. We will arrange for the product to be picked up and either replaced or refunded.
Note: Return and exchange are only applicable if the product has not been used.
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In case of a return, actual shipping charges (for both delivery and return) will be deducted from the refund amount.
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In case of an exchange, the original order will be picked up, and you can place a new order. (We recommend this approach for smoother processing.) Shipping charges for the original order will be deducted.
How to request:
Raise your return/exchange request via email at minijamun@gmail.com or WhatsApp at (+91) 8320 894 685.
Exchange Request for Damaged or Defective Products
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Eligibility Period: Within 10 days of delivery
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Products Covered: All products
In the event of a manufacturing defect or damage during transit, the product must be returned in its original packaging within 10 days of receiving it. A video and photo of the damaged or defective product are required for the exchange request to be processed.
How to request:
Raise your exchange request via email at minijamun@gmail.com or WhatsApp at (+91) 8320 894 685.
Manufacturing Warranty
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Warranty Period: 1 year
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Products Covered: Pods, Tables, Chairs, and Peg Boards
We offer a 1-year manufacturing warranty on select products. If any significant issues arise during this period, please let us know, and we will repair or replace parts as necessary. A video and photo of the defective product are required for warranty approval.
How to request warranty service:
Contact us via email at minijamun@gmail.com or WhatsApp at (+91) 8320 894 685.
Accidental Damage Policy
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Coverage Period: 3 years
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Products Covered: Pods, Tables, Chairs, and Peg Boards
While our products are exceptionally durable, accidents can happen! If your product suffers accidental damage, we offer repair or replacement at nominal costs for up to 3 years. The customer will be responsible for shipping costs, and products must be sent to us for repairs.
A video and photo of the damaged product are required for approval.
How to request accidental damage repair:
Contact us via email at minijamun@gmail.com or WhatsApp at (+91) 8320 894 685.
Order Cancellation
Order cancellations must be made before the order is dispatched. If the order has already been dispatched, shipping charges will be deducted from the refund.
How to request cancellation:
Contact us via email at minijamun@gmail.com or WhatsApp at (+91) 8320 894 685.
